Our special encore guest today is Jill Schiefelbein. Jill helps business owners increase sales, enhance product experience, and retain customers. Her first business, Impromptu Guru, helps people improve their presentation and public speaking skills. She created a YouTube series that was syndicated by Entrepreneur Network and brings in thousands of new viewers each week. She’s a video partner and a contributor to Entrepreneur Magazine. Her latest book is entitled, “Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business.” Now...you may remember Jill and the wisdom she shared during Episode 453. If you haven’t listened to, studied, and applied all she shared during our first interview...I highly encourage you to add Episode 453 to your list of vital priorities.