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Onward Nation with Stephen Woessner | Interviews with today’s top business owners | Careers

America's best podcast for learning how today's top business owners Think, Act, & Achieve. Onward Nation is a five-day-a-week podcast hosted by Stephen Woessner, CEO of Predictive ROI. Business owners share the most influential lessons learned throughout their careers, including insights into their daily habits, their most vital priorities that have contributed to their business and personal success, and the most challenging time or situation that could have devastated or even ruined their businesses or careers. Business owners share their "recipes for success" including those systems they wish they had put into practice inside their business when first starting out. Each episode concludes with guests sharing two or three practical and tactical strategies they would recommend to brand new business owners in order to best ensure success in their new business and careers. Onward Nation provides business owners with the strategies and tactical step-by-step "recipe" that will help anyone make their business more systematic, predictable, measurable, and repeatable.
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Onward Nation with Stephen Woessner | Interviews with today’s top business owners | Careers
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Jul 6, 2018

Ron Alvesteffer is the President and CEO of Service Express, a company that specializes in on-site data center hardware maintenance services. Under his leadership, Service Express has averaged double-digit revenue growth year over year and has expanded their geographic footprint nationally. Service Express has been named to the Inc. 5000 list of fastest growing privately held companies for 10-years, but Ron is most proud of their strong company culture which has led to the company being named one of the nation’s Best and Brightest Companies to work for for the past several years.

What you'll learn about in this episode:

  • How Ron decided on his 2020 BHAG goal for Service Express and worked to achieve it by focusing on nurturing the personal growth of the people they hired
  • Working to help Service Express consistently achieve double-digit growth each year by using the type of employees they hired as the differentiator from their competition
  • The way Ron feels it’s important to always let people know the value they add to a company
  • How Service Express came up with a system presenting the personal ROI of employees to keep everyone on the same page when it comes to achieving overall company goals
  • The importance of setting a clear direction for employees to prevent them from feeling lost or not needed by the company
  • Service Express’ use of mentors as a way of providing consistent feedback to employees about their performance and their hopes for future development
  • How Ron feels putting their employees first, even over customers, helps them provide a better overall service experience
  • Ron passing on his habit of reading each day to his employees as a way to engage their minds and encourage new ideas to aid growth
  • The importance of developing skills aiding in picking the right people for your company
  • What Ron learned from his early mistakes in recruiting the wrong people and how he refined his choices using the topgrading interview methodology
  • The way Ron took to heart lessons from his mentor on making connections with the people who worked for his company

Ways to contact Ron:

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